The Palo Alto Medical Foundation's Physical Therapy Department offers treatment for and rehabilitation of orthopedic and sports-related injuries and conditions. The department is located on the first floor of the Palo Alto Center's Clark Building and features a therapy pool, a large exercise area and advanced diagnostic and treatment equipment.

Below are answers to frequently asked questions about PAMF’s Physical Therapy Department. If you have any additional questions, please call (650) 853-3355.

How Do I Schedule an Appointment?

After a PAMF physician has referred you to the Physical Therapy Department, you may call (650) 853-3355 to schedule an appointment.

What Services Are Offered?

PAMF's Physical Therapy Department has a diverse staff that provides treatment for and rehabilitation of musculoskeletal injuries, as well as postoperative care. 

The department features advanced equipment, including a pool for aquatic therapy, two specialty treadmills that will alter the effects of normal gravity and an isokinetic testing device. In addition, the department has Pilates equipment and an Olympic lifting platform. 

What Insurance Is Accepted?

PAMF provides physical therapy services as appropriate to patients with HMO, POS and PPO insurance. HMO and POS patients are required to have a referral and authorization from their PAMF primary care physician prior to beginning physical therapy.

Please note that PAMF is in the process of completing the certification necessary to become a Medicare provider for physical therapy. Patients should verify that services are covered by their insurance provider prior to receiving services. 

Is Workers' Compensation Insurance Accepted?

No. PAMF does not provide treatment for patients who are covered by workers' compensation insurance. Patients should discuss referral to a workers' compensation provider with their employer's Human Resources Department. 

What's the Cost of Physical Therapy Services?

Patients may call the Physical Therapy Department at (650) 853-3355 for a fee schedule. However, fee estimates are not a guarantee of coverage by the health plan. 

Where Should I Park?

You may park in the underground parking garage and take the designated elevator to the Clark Building. Or you may park in the above-ground parking garage by entering Encina Avenue off of El Camino Real.