Albert Chan, M.D., M.S., FAAFP, as Vice President, Chief of Digital Health at Sutter Health, is the corporate champion for the transformation of web and mobile health care services, translating the latest advancements in digital health into consumer-centric patient experiences and digitally empowered clinician workflows. He also leads the Sutter Health My Health Online initiative. He practices in Family Medicine at the Palo Alto Medical Foundation.
Dr. Chan earned a bachelor's degree with honors in Biological Sciences from Stanford University and a medical degree from the University of California, San Diego School of Medicine. He completed his residency and year as chief resident in family medicine at the San Jose Medical Center Family Practice Residency, affiliated with Stanford University of School of Medicine. He concurrently completed a postdoctoral fellowship in Biomedical Informatics at Stanford University School of Medicine and Family Medicine Research at the University of California, San Francisco School of Medicine, studying the effects of point of care decision support in the management of hypertension. During fellowship, Dr. Chan also assisted with the launch of PAMFOnline, now Sutter's My Health Online, one of the earliest PHRs in the United States.
Dr. Chan is married with three children--a son and twin girls. He enjoys spending time with his family, playing with computers, sports (real and fantasy), cooking, and international travel.
Sutter Health Research Enterprise
2000 Powell Street, 10th floor
Emeryville, CA, 94608
(916) 854-6928
chansa1@sutterhealth.org
Primary Research Interests
Publications
The human resource costs of implementing autopend clinical decision support to improve health maintenance.
Developing, implementing the clinical decision support autopend took 3+ years, 6 managers, 3 Epic programmers, and cost $201,500 (2013, 2670 total hours).
Patient-centric scheduling with the implementation of health information technology to improve the patient experience and access to care: retrospective case-control analysis.
Automated rescheduling system can improve pt. access and reduce no-shows.
Online consent enables a randomized, controlled trial testing a patient-centered online decision-aid for Medicare beneficiaries to meet recruitment goal in short time frame.
We report our use of online consenting to successfully enroll over 1185 Medicare beneficiaries in a short 9-week time frame for a research study.
Assessment of accuracy and usability of a fee estimator for ambulatory care in an integrated health care delivery network.
QI study: Fee estimator was easy to use and provided accurate results.
Patient-initiated electronic messages and quality of care for patients with diabetes and hypertension in a large fee-for-service medical group: results from a natural experiment.
Patient-initiated e-messaging may increase the likelihood of completing recommended tests, but may not be sufficient to improve clinical outcomes for most patients with diabetes or hypertension without additional interventions.
Online disease management of diabetes: Engaging and Motivating Patients Online With Enhanced Resources-Diabetes (EMPOWER-D), a randomized controlled trial.
To evaluate an online disease management system supporting patients with uncontrolled type 2 diabetes.
Physicians’ well-being linked to in-basket messages generated by algorithms In EHRs.
Meaningful redesign of EHR in-basket workflow and a wellness-enhancing work environment are necessary to effectively improve physicians’ well-being.
Physicians’ well-being linked to in-basket messages generated by algorithms In electronic health records.
Meaningful redesign of EHR in-basket workflow and a wellness-enhancing work environment are necessary to effectively improve physicians’ well-being.
Comparative usability study of a newly created patient-centered tool and Medicare.gov plan finder to help Medicare beneficiaries choose prescription drug plans.
The more patient-centered prescription drug choice tool improved user experience and enabled users to choose plans more consistent with expert recommendations.
Machine-based expert recommendations and insurance choices among Medicare Part D enrollees.
Providing an online pt-centered decision-support tool increased seniors' satisfaction with choosing a Rx drug plan and increased plan switching.
Nudging physicians and patients with autopend clinical decision support to improve diabetes management.
Automated pt.-centered decision support can improve monitoring of A1C among pts. with diabetes, particularly among patients who read reminders in timely manner.
Patient acceptance of remote scribing powered by Google Glass in outpatient dermatology: cross-sectional study.
Study findings support the patient acceptance of Google Glass use for outpatient dermatology visits.
Personalized hypertension management using patient-generated health data integrated with electronic health records (EMPOWER-H): six-month pre-post study.
EMPOWER-H: personalized-care model facilitating engagement in HTN self-mgmt using web-based disease mgmt system in the EHR. Pt data uploaded with smartphone.
Patient and provider characteristics associated with colorectal, breast, and cervical cancer screening among Asian Americans.
Show how the use of EHR data can inform investigations of primary prevention practices, ie, cancer sceening, within the healthcare delivery setting.
Research Studies
Creating a Patient-Centered Tool to Help Medicare Beneficiaries Choose Prescription Drug Plans
Goals are to develop and test a tool for PAMF pts providing out-of-pocket costs in different Medicare Part D plans.
Investigators: Albert S. Chan M.D., M.S., FAAFP, Cheryl Stults Ph.D., Assistant Scientist
Estimating the Costs of Supporting Primary Care Practice Transformation
Goal is to examine the cost of primary care practice transformations in a nonprofit medical group practice that has received recognition from the NCQA.
Investigator: Albert S. Chan M.D., M.S., FAAFP
Open and Ask Study
Study is a head-to-head comparison of three different interventions that empower patients to speak up and enable MDs to respond effectively when they do.
Investigators: Albert S. Chan M.D., M.S., FAAFP, Cheryl Stults Ph.D., Assistant Scientist