My Health Online
Review and access your medical records, view test results, email your doctor, pay bills and more with My Health Online.
Need to Know
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Billing
Pay your medical bills online or contact us for billing questions.
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Contact Us
Find contact information for people within Sutter Health network.
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Medical Records
Request to review or receive copies of your medical records.
Amenities
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We offer the following services and amenities for patients and visitors:
- Free Wi-Fi
- Cafe 101
Open weekdays, closed weekends and holidays.
Hours: Breakfast, 6:30 am – 10:30 am
Lunch, 11:30 am – 2:30 pm - Gift Shop
Hours: Monday - Thursday, 9:00 am – 5:00 pm
Friday 10:00 am – 2:30 pm
(when volunteer staff is available)
Closed weekends and holidays - Meditation Room
- Health Information Management
Medical records and transcription services are located in the Medical Office Building across from Cafe 101. - Visiting Hours
Patients may receive guests 24 hours a day.
Parking, Transportation and Accommodations
There are many ways to get our campuses. Learn more about your options:
- Parking
Free parking is available in the lot in front of the hospital. Free parking is also available at the Sutter Terra Linda Health Plaza location. - Public Transportation
Novato Community Hospital is served by Golden Gate Transit Route 51. -
Free Lyft rides from SMART
Take Sonoma-Marin Area Rail Transit to the Novato San Marin station, and you’ll get a free or discounted Lyft ride to NCH. This program is made possible through a partnership with SMART, Sonoma County Transit, Transportation Authority of Marin and Lyft. Check out our flyer for more information. - Campus Map (PDF)
Accessing Care
Choose a Sutter network doctor who’s right for you. Schedule a visit today. Find a doctor or book an appointment.
Patient Questions or Concerns?
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For questions and concerns, please contact Novato Community Hospital:
Phone: (415) 209-1300
Accessibility Coordinator
For questions about Accessibility services offered at Novato Community Hospital, please contact:
Megan Stevenson
Safety Officer
ADA Coordinator
(415) 209-1844