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In 2023, we made tremendous progress elevating the voices and leadership of physicians and advanced practice clinicians (APCs) at Sutter as well as strengthened our partnership with our outstanding medical groups and independent physicians. Their expertise and leadership are essential to our efforts to advance priorities like distinctive clinical service lines, seamless care coordination, value-based care, leadership development, clinician well-being, research and more. This is the Power of Practice in action.
That's why we've built a new dyad leadership structure at Sutter that includes physician and APC leaders and gives them a central role in shaping our future and making Sutter THE best place to practice medicine and provide care.
As a healthcare organization that serves one of the most richly diverse regions in the country, we're focused on building a workplace where everyone is valued, supported and respected. Thanks in part to our ongoing focus and commitment, Forbes named Sutter Health among America's Best Employers for Diversity.
In 2023, we advanced this work in a number of ways.
At Sutter Health, we know the challenges health care teams face, and we choose to be part of the solution. We're committed to doing the work as an organization to address the root causes of burnout, improve well-being, and bring back the joy in medicine for physicians, advanced practice clinicians and all our caregivers.
Sutter Independent Physicians and Sutter's Palo Alto Foundation Medical Group, two stellar physician organizations, were recognized by the American Medical Association as 2023 Joy in Medicine Organizations for their commitment to preserving the well-being of clinical care team members through proven efforts to combat work-related stress and burnout.
In May, senior leaders hit the road to visit dozens of worksites across the organization to personally thank employees and physicians for putting our patients first and caring about their colleagues, always. These “Gratitours” were so successful that gratitude became an ongoing theme, and senior leaders held Gratitour celebrations throughout the year.
“Without the screening program, I don't know what would have happened to me.”
For over 20 years, Sutter Mills-Peninsula Medical Center, the Bay Area Community Health Advisory Council, the Peninsula Health Care District and Stanford Healthcare have worked together to offer no-cost mammograms to uninsured women in San Mateo County. The screenings are paid for in part by generous community donors.
In 2023, the program caught patient Ramona Villanueva's breast cancer. Thanks to the care she received from Sutter physicians and care teams, Ramona is now cancer free and living a better life.
Read moreWe meaningfully enhanced training and education opportunities to help our clinical teams and employees take control of their own careers, and also to develop a clinical workforce that's delivering state-of-the-art care.
Investments in our professional development opportunities expanded existing executive development programs to support hundreds more participants and increased the number of in-person and virtual courses for all employees. A new online learning platform offers 18,000+ courses in seven languages.
Among the notable new clinical training programs are:
We saw employee and physician retention and satisfaction rates increase in 2023 thanks in part to our concerted work to better understand and invest in things that make Sutter a place where people want to come to work and spend their careers.
of employees said they would recommend Sutter Health as a good place to work
decrease in staff turnover in 2023 as compared to 2022
increase in medical group clinicians who said they were satisfied with their overall medical practice
Both Sutter Gould Medical Foundation and Gould Medical Group celebrated milestone anniversaries in 2023, which demonstrates and honors our longtime legacy of delivering high-quality care to patients in the communities we serve.
As one of the first multispecialty medical groups in the Central Valley, Gould Medical Group has grown from five physicians in 1948 to 400 physicians in 2023. And almost every year for the past 10 years, Gould Medical Group has achieved top quality honors for high-quality care delivered to Medicare Advantage patients.
Sutter Gould Medical Foundation was ranked in November by the Integrated Healthcare Association in the top 10% in the nation for patient experience.
Memorable highlights from this past year.
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