Dear Community Clergy Colleagues,

Welcome to California Pacific Medical Center!

The care you offer to members of your faith community is irreplaceable.  As your partners in ministry, we want to support you in every way we can.  We hope the information here will be helpful to you as you visit your hospitalized members.

About Our Spiritual Care Providers

Our multifaith core team of spiritual care providers are trained as specialists in healthcare ministry, caring for people in the unique environment of the hospital.  Our team consists of Staff Chaplains (board certified Chaplains) and students in our CPE Program (accredited by the Association for Clinical Pastoral Education). We care for patients, loved ones and staff of any faith tradition or no faith tradition.

Please let us know how we can partner with you in supporting your members. We may be able to:

• Visit a patient when you are not available.
• Collaborate with you to create the best possible spiritual care plan for a patient.
• Help you convey information to the medical staff about issues relevant to the patient’s spiritual condition.
• Pray or reflect with you for your own support.

Please be aware that while you may share your members’ needs with us, we may not be able to share information with you because of confidentiality rules mandated by HIPAA (Health Insurance Portability and Accountability Act).  Similarly, please respect your members’ wishes and ask them before you share information about their hospitalization with others in your congregation.

Visiting Your Members in the Hospital

Solicitation: California Pacific Medical Center does not permit proselytizing or solicitation of any kind. Visiting room-to-room or visiting patients who are not members of your faith community is not permitted.  Similarly, distributing literature or leaving materials in waiting rooms, restrooms or other public areas of the hospital is not permitted.  Of course, you are always welcome to use appropriate religious literature when caring for members of your congregation. The spiritual care office also has a selection of sacred and devotional materials available.

During the Visit: The information desk in the lobby on each campus can help you find a patient’s room number.  Before going to the patient’s room, please check in at the nursing station on the unit. Staff there can help ensure that the patient is ready for your visit. Please wash your hands (or use hand sanitizer) before and after each visit and observe any other precautions posted.

Meditation Rooms or Chapels: Each campus has a meditation room or chapel. The hospital operator or information desk can direct you there.  After hours, our Public Safety (Security) team can help you access this sacred space.  

Cafeterias and Snack Vending Machines: Each campus hospital has a cafeteria. There are also vending machines located near each cafeteria.  

Other Opportunities: If you are willing to serve as a resource for patients of your faith tradition, please contact us at (415) 600-3741.  

To Contact a Spiritual Care Provider

Chaplains are available 24 hours a day, 7 days a week.

For Non-Urgent Requests

Chaplains can be reached at (415) 600-3741.  Please provide us with the following information: Name and extension number of the person making the referral, the patient or family name, patient’s room number, unit, location and nature of the request.